LEGAL
Terms & Conditions
Please read these terms carefully before using our website or placing an order with Rootzgb.
Last updated: 15 October 2026
2–5 Working Days
Estimated dispatch time on all orders
14-Day Returns
On unused items, from the date of delivery
24/7 Support
Contact us anytime, we reply as soon as possible
Welcome to Rootzgb. By accessing our website and placing an order, you confirm that you have read, understood and agreed to the terms below. If you do not agree, please do not use our website.
About Us
This website is operated by Rootzgb. We are based in the United Kingdom. By using our website and placing an order, you agree to these Terms & Conditions in full.
Orders & Payment
- All prices are in GBP (£) and include VAT where applicable.
Products & Designs
- Variations in colour or print may occur due to different screen and production processes.
- Our designs are our intellectual property. They may not be copied, reproduced or resold without permission.
- Some items feature adult themes or cultural/religious motifs. Please make sure you read the product descriptions before purchasing.
Delivery & Shipping
- Delivery times are estimates and are not guaranteed. We aim to dispatch within 2–5 working days.
- We ship to the UK and selected international destinations. Delivery charges are calculated at checkout.
- We are not responsible for delays caused by couriers or circumstances beyond our control.
Returns & Refunds
Please see our separate Returns & Refunds Policy for full details. In short:
- Unused items may be returned within 14 days of delivery.
- Custom or personalised items are non-returnable unless faulty.
- Return postage is paid by the customer unless the item is faulty or incorrect.
Privacy Policy
All designs, logos, text and images on this website are owned by or licensed to Rootzgb and are protected by intellectual property laws. You may not copy, reproduce, distribute or use any of this content without our written permission.
Limitation of Liability
- We are not liable for any indirect or incidental losses. Our total liability for any claim will not exceed the purchase price of the item in question.
- Our liability is not limited in cases of negligence, fraud or death/injury where applicable by law.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any dispute arising from them will be subject to the exclusive jurisdiction of the courts of England and Wales.